High-Speed Internet with 
Fast & Reliable  

Customer Service Representative (CR-6156)

Job Category: Telecommunications
Job Type: Full Time
Job Location: NY Capital Region

Hudson Valley Wireless (HVW) is an established 20-year-old Telecommunications / Infrastructure company awarded several large grants to expand Broadband Internet Access throughout New York State. Our team is expanding, and we are looking for qualified Customer Service Representatives (CSR) to join our team.

  • $500 sign-on bonus (paid after 6 months of employment)
  • Competitive Wages, including $18-22/hr minimum starting wage (plus bonus compensation)
  • Health Insurance Contribution *
  • 401K retirement Plan*
  • Paid Holidays and Paid Time Off (PTO)*
  • Life Insurance*

We’re a fast-growing company that treats our employees like family. If you’re interested in working for NY Capital Regions’ premier Internet Service Provider, Apply Today.

A Customer Service Representative’s primary role is to serve customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. The CSR will assist with Dispatch, Technical Support, Process Inbound Sales/Orders, Billing Inquiries and other duties as assigned.


  • Customer Service
  • Product Knowledge
  • Listening and Phone Skills
  • Problem Solving

Education and Experience:

High school diploma or equivalent.

At least two years of related experience is preferred.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 50 pounds at times.

Customer Service Representative
Customer Service Representative