Customer Proprietary Network Information (CPNI)
What is CPNI?
Customer Proprietary Network Information (CPNI) is information that Hudson Valley Wireless and other telecommunications carriers obtain when providing your telecommunications services to you. CPNI includes the types of telecommunications services you currently purchase, how you use them, and the billing information related to those services, including items such as High-Speed Internet Access services that you have purchased and usage. Your telephone number, name and address are not considered CPNI.
Use and Disclosure of CPNI
We use your CPNI to offer you additional services of the type you already purchase from Hudson Valley Wireless. We also may use your CPNI for network planning and to offer you products and services, packages, discounts and promotions from our affiliated companies, such as FREE Training / Digital Literacy Classes, events and monthly newsletters.
Restricting our use of your CPNI
If you wish to restrict our use of your CPNI for marketing purposes, you may contact a customer service representative at following number:
Customer Service – (518) 380-2832
Restricting our use of your CPNI for marketing purposes will not affect the provision of any Hudson Valley Wireless products or services to which you subscribe, nor will it eliminate all types of Hudson Valley Wireless marketing contacts.